Service Pro® for Back Office Service Management

Service Pro® for Back Office Service Management

Service Pro Software provides Sage 100, formerly Sage MAS 90 users with an end to end, integrated solution for automated repair center and field service management. Service Pro’s turnkey Sage 100 integration will liberate your home office and service management personnel of the need to perform time-consuming import / export routines and data reconciliations. Service Pro’s Sage 100 integration includes Customers, Accounts Receivable, General Ledger, Inventory, Accounts Payable and Order Entry.

Service Pro offers dozens of back office service management capabilities

• Service Web Portals
• Call Taking and Dispatching
• Work Order Management
• Asset Management
• Parts/Inventory Tracking
• Warranty Tracking
• Service Contracts
* Service Bill of Materials
• Quoting
• Invoicing and Billing
• Alerts, Escalations and Workflow

* Standard Reporting

Learn more about what Service Pro can do for your service organization:

Service Pro® for Scheduling –  visual, drag and drop work order assignment scheduling, directly to technician’s mobile device

Service Pro® Mobile for Service Technicians – paperless work order native mobile app for technicians on iPad, iPhone, Android or Windows

Service Pro® Mobile for Field Inspections – automated mobile inspection app for replacing paper or spreadsheet-based manual inspections
Service Pro includes a wide range of service management capabilities, from Dispatch and RMAs to Warranties, Maintenance Contracts and
Mobile Field Service. We look forward demonstrating the winning Sage 100 and Service Pro® combination for your business.msi logo