Sage CRM - Empowering Your Business Relationships
Sage CRM is a comprehensive Customer Relationship Management (CRM) solution designed to help businesses acquire, retain, and engage customers by providing a complete view of client interactions across sales, marketing, and customer service teams.
Key Features
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Lead and Opportunity Tracking – Manage leads seamlessly from capture to opportunity conversion using automated workflows.
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Sales Forecasting – Generate accurate forecasts for your business with powerful sales dashboards.
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Mobile Access – Prepare for important sales meetings by accessing customer data on the go with mobile apps for Android and iPhone.
Sales Management
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Campaign Management – Create and manage targeted email marketing campaigns directly within Sage CRM, leveraging your customer data.
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Performance Metrics – View key performance indicators (KPIs) to assess the success of your marketing efforts.
Marketing Automation
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Case Management – Automate and track customer service cases for faster resolution.
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Knowledge Base – Build an online repository of common issues and solutions to assist customer service teams.
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Performance Monitoring – Access a suite of standard and custom reports to measure customer service team performance.
Customer Service
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Seamless ERP Integration – Integrate with Sage 100 and Sage 300 for a complete view of customer activity across your business.
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Enhanced Collaboration – Eliminate duplicate work tasks, empowering teams to work faster and smarter with a single solution.
Integration Capabilities
Benefits of Sage CRM
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Increased Revenues – Sage CRM helps businesses grow revenue through improved prospecting and sales strategies.
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Real-Time Insights – Gain better customer retention and growth through enhanced data and process-driven service design.
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Improved Business Processes – Get company-wide insights to support smarter business decisions.